Meal Plan Subscription – FAQ

YU eBook—FAQs

Can I share my eBooks/Subscription?

No. That’s pretty much stealing. One copy/purchase per person please.

Can I buy an eBook or Subscription as a gift for someone?

Well, aren’t YU awesome. Yes, you can gift YU products. Contact hello at yumuniverse dot com and tell us what you have in mind.

What is the refund policy?

All digital products are a non-refundable investment (much like music and book retailers), so I trust YU to make a wise and thoughtful decision. Since all products are digital, there is no way to return them. Your payment helps us maintain YumUniverse.com so we can offer you more expectation-exceeding and incomparable products in ze future.

What if I have a problem with my payment?

Email hello at yumuniverse dot com with specific details about your question. Please include your full name, order number, payment receipt, your operating system, type of mobile device (if applicable) and Internet browser.
If you paid via Paypal and have a problem, please reach out to us as described above before filing a complaint through Paypal.

Is their an affiliate program for YU Products?

Coming soon. Contact hello at yumuniverse dot com for more information.

What software/device do I need to read digital materials?

The eBooks are PDF files only that can be read on the following devices: laptop, desktop computer, iPhone, iPad, iPod Touch. At this time, a Kindle version is not available. However, some customers have been successful in uploading and reading the eBooks on a Kindle. We do not offer tech support for this process. If you are interested in reading the eBooks on a Kindle, we suggest researching the topic online. We do not guarantee the eBook will format correctly on the Kindle.
YU may find the “Built-in PDF reader for Kindle 2nd Generation devices” section helpful here.
The following software is recommended for the best reading experience:
• Laptop/desktop computer: Adobe Acrobat Reader, which you can download for free here.
• iPad, iPhone and iPod touch: upload to iBooks Library. For additional details, click here.
• We have found the hyperlinks within the eBooks may not work when opened with Preview or with the Acrobat Reader app or GoodReader app on iPad, iPhone and iPod touch.

What if I have a Q that wasn’t answered here?

Contact hello at yumuniverse dot com with a specific Q and we’ll do our very best to help you find the A.